Client Portal

Privacy Policy

Effective Date

March 24, 2026

Axis Waste Management (“we,” “our,” or “us”) respects your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, and share information when you use our website, mobile application, and related services (collectively, the “Services”).

Information We Collect

We may collect the following types of information:

Contact Information:

Information you provide directly, such as your name, email address, phone number, or other details when you contact us, request services, or fill out a form.

Service Information:

Information related to services you request, schedule, or manage through our Services.

Device and Usage Information:

Information automatically collected when you use our Services, such as your IP address, browser type, device type, pages visited, and how you interact with our website or mobile app.

Location Information:

General location information based on your IP address or device settings.

How We Use Your Information

We use your information to:

  • Provide and manage our services
  • Communicate with you about your account or services
  • Send updates, confirmations, and service-related messages
  • Improve our website, app, and overall user experience
  • Maintain the security and functionality of our Services

Sharing of Information

We do not sell your personal information.

We may share your information with trusted third parties as necessary to operate our business, including:

  • Service providers (such as hosting providers and communication platforms)
  • Analytics providers
  • Other vendors who assist in delivering our Services

These parties are only permitted to use your information as needed to perform services for us.

Text Messaging (SMS)

If you provide your phone number, you may receive text messages related to your services, account activity, or updates.

  • Message frequency may vary
  • Message and data rates may apply
  • You can opt out at any time by replying STOP

We use third-party service providers to send SMS messages on our behalf.

Third-Party Services

We may use third-party tools and services to support our operations, such as analytics tools, hosting providers, and communication platforms. These services may collect information as described in their own privacy policies.

Data Retention

We retain personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Your Rights and Choices

You may:

  • Request access to the personal information we have about you
  • Request corrections or updates to your information
  • Request deletion of your personal information

To make a request, please contact us using the information below.

Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no system can be guaranteed to be completely secure.

Children’s Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

If you have any questions about this Privacy Policy, You can contact us: